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Information about: Global Product Support Internship in Madrid

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Company looking for Global Product Support Internship

Madrid, Spain
About the job offer: Global Product Support Internship
Offer description

Would you like to join our Global Support Center located in Madrid?. You will receive continuous training about SAP specific products and, in addition, you will have the opportunity to learn the technology of the number one worldwide company in enterprise software. You will also learn the processes and systems of a big multinational and get familiar with operations of a Global Support Center working for the whole EMEA region. During this period you will be responsible for helping SAP Product Support team in the best way possible to manage the correct processing times for customer incidents, acting as a safety-net to ensure successful processing adherence for the customer's incident queue. And you will also have the opportunity to put all you have learned into practice providing functional and technical support to SAP customers in the same way that Support Engineers do.

Applicant description

Working experience is not required. Students in the last years of Technical or Scientific degrees (or Master’ students) such as Computer Engineering or Telecommunication Engineer. Speaking and writing fluent English and Spanish. German is desirable. Basic understanding of programming languages. Analytic thinking, problem solving and communication skills.

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