Information about: PayPal Mid Market Account Manager in Miguel Hidalgo

Company looking for PayPal Mid Market Account Manager

Ciudad de México, Mexico

Offer description

Primary Job Responsibilities: ·        Orchestrating efforts to drive revenue and market share growth while ensuring unparalleled service levels. ·        Build relationships with Merchant’s management and decision makers  that engenders: trust, confidence, loyalty, awareness and mutual benefit. ·        Analyze and understand the customer and their business including future direction of the business. ·        Responsible of cross-selling product and services to meet customer goals. ·        Represent the voice of the customer to internal organizations and manage escalation on their behalf. ·        Develop reports to track the results and summarize analytical trends to establish actionable recommendations. ·        Develop and track marketing and optimization efforts with key customers. ·        Serve as the product consultant and subject matter expert on PayPal operations processes, procedures, and policies during the term of the relationship. ·        Learning merchants’ product pain points and wish list; understanding their priorities and urgency, ensuring that this is shared with the adjacent Business Units. ·        Keep close contact with the portfolio and have bimonthly meetings with merchants

Applicant description

Job Requirements: ·        Experience in Sales and Business Development. ·        Experience with online eCommerce platforms a plus. ·        Ability to manage multiple projects simultaneously and working in a fast-paced environment. ·        Must have previous experience selling in complex environments and non-traditional industries. ·        Experience on selling financial services goods is desirable (banking or financial institutions). ·        Track record of cross selling products and services within an account. ·        Demonstrate critical thinking skills – experience managing complex customer issues from inception through resolution. ·        A high level of personal accountability and responsibility. ·        Excellent written and verbal communication skills. ·        Excellent listening, negotiation and presentation skills ·        Strong collaborative skills and a team–oriented focus. ·        Strong organizational skills and detail orientation. ·        Capable of leading cross-functional teams. ·        Ability to work in several projects at the same time. ·        Strong analytical skills and entrepreneurial spirit. ·        Fun, highly energetic personality; great team player. ·        A positive, self-motivating attitude is a most. ·        The drive to be a top performer and continue to grow his/her career.