Information about: TRAINEE INGENIERO EN ELECTRÓNICA in Ciudad de México
Company looking for TRAINEE INGENIERO EN ELECTRÓNICA
Ciudad de México, Mexico
About the job offer: TRAINEE INGENIERO EN ELECTRÓNICA
Offer description Act as first point of contact between Global IT Teams and local users for all IT related queries and support. Troubleshoots, diagnoses problems, implements corrective action procedures and/or escalates to other technical resources as appropriate. Responsible for escalating all business critical needs to avoid business disruption due to IT related issues.Oversee and execute all IT related administration including: printing, computers/ laptops, mobile and fixed telephony; upgrades. Responsibility includes solving network issues (with Global Team & local supplier) and local IT vendor management.Maintains, updates or creates systems, databases and web pages using front-end user-enhanced web tools within JTI prescribed guidelines and standards; Installs, repairs and removes wire and cable lines.Responsible of provide technical support in the use of computer hardware - software, and JTI standard specialized mainframe technology. Sets up and configures desktop computers, peripherals assuring JTI standard security level among users. Performs basic repairs in hardware and peripherals or manages warranties with suppliers;Management of IT budget and all IT assets, including assessing technical capabilities and upgrades.Ensures compliance to all JTI policies and procedures. Performs routine security checks on the system correcting IT deviations among users. Support the business to assess IT software enhancements including the creation of initial business cases, developing implementations plans, leading the deployment of new applications and facilitate on-boarding and de-provisioning of users user-training while through-out leveraging on the Global JTI IT network.
Applicant description Fluent English is required to ensure communication with Global Teams. Must be proficient in MS Office (Excel, Word, Outlook, Access) with operating knowledge of other IT products.